Transcendent Solutions offers an array of customizable services for businesses and individuals, all with a common overarching theme of personal and professional development. Services under the immediation umbrella include mediation and facilitation. Transformulation offers individualized service packages in coaching, facilitation, project management and consulting.

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Through mediation and/or facilitation, Susan collaborates with clients to resolve a dispute and work through personal or work place conflicts.  Both begin with the desire to address a specific issue, and goals are similar, but the process to get there can vary. Building bridges to connect individuals or groups is the foundation of her mediation/facilitation work.  

Through facilitation Susan guides a group to make joint decisions and helps develop a more cohesive work or interpersonal environment.  Mediation is generally done when an intense conflict arises and parties need a neutral third party to reach a compromised resolution.  

Although there can be similarities, facilitation is typically done pre-conflict as a means to avoid future break-down in communication and mediation is done once the conflict has escalated.  Using a blend of mediation and facilitation is often the best approach.  Sustainable communication improvement and repaired relationships generally evolve through the process.  



     project management/consulting


Susan offers an ala carte menu of options through transformulation, with a common thread of personal/professional development and business process improvement.  Coaching packages can be tailored for individuals or businesses, and project management, consulting and facilitation services are an affordable option for small to medium sized businesses.  

Susan takes a collaborative, therapeutic approach to coaching and empowers clients to set and achieve goals to improve performance and life satisfaction.  Understanding each individual comes to a coaching relationship with strengths and areas for development, Susan works to uncover potential and create an individualized plan for change.  

Susan utilizes her extensive experience as an entrepreneur and project manager to work with small - medium sizes businesses to set and implement sustainable goals .  She focuses on a customized approach, rather than a one-size-fits all package of services, to accomplish the organization’s goals.  



“Coming together is a beginning, keeping together is progress, working together is success.”
— Henry Ford


  • MN Rule 114 Qualified Neutral:  Family and Civil
  • Small Business Owner for 25 years
  • Experienced Project Manager
  • NAADAC Recovery to Practice Certificate
  • Trained in Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT) and Mindfulness
  • Additional Training and Experience:  Senior Living Trends and Comprehensive Care,  Depression and Anxiety Disorders, Schizophrenia, Co-occurring Mental Health and Substance Use Disorders, ADHD, Eating Disorders, Hoarding and Chronic Disorganization
  • Professional Associations:  American Psychological Association (APA), LeadingAge, Minnesota Gerontological Society (MGS), National Association for Alcoholism and Drug Abuse Counselors (NAADAC), Conflict Resolution Minnesota

Susan uses a therapeutic and collaborative approach to her practice.  By incorporating her broad experience and education in behavioral health, coaching, mediation, counseling, and project management she focuses on both the immediate needs, whether that is best resolved through dispute resolution, facilitation, coaching, project management or consulting, and future personal and professional development. 

“Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one that gets burned.”
— Buddha



Conflict is normal and can happen in any vital relationship. Allowing conflict to be brought out in the open makes it more manageable, and often the only way to work through it is with a neutral third party facilitating the process.  Holding on to anger and resentments can have a profound impact on mental health and overall life functioning.  Letting go of these releases the anxiety that often stems from unresolved issues. Mediators and facilitators can help work through disputes amicably without the cost and legal ramifications of a court battle.

Susan takes a transformative approach to mediation and facilitation, with the ultimate goal being sustainable relationship improvement. Using the principles of empowerment and recognition, at the core of helping people in conflict, changes how they interact with each other. Typically mediation is done using a facilitative problem-solving approach, which can be helpful to resolve the issue.  However, the goal of conflict resolution should be to learn communication skills and tools to manage conflicts in the future.  Avoiding conflict is unhealthy.  Learning to work through them can be life changing.

Areas of Specialization

  • Elder Issues
  • Civil
  • Family 
  • Small Business Disputes
  • Conflicts with Substance Use and Mental Health as Contributing Factors
  • Marital Dissolution and Parenting Time

“If you don’t give people information, they’ll make up something to fill the void.”
— Carla O'Dell
“If you want something you’ve never had, you must be willing to do something you’ve never done.”
— Unknown

“Difficulties are meant to rouse, not discourage. The human spirit is to grow by conflict.”
— William Ellery Channing

Contact transcendent solutions

We'd love to assist with your mediation, facilitation, coaching or business service needs. Please fill out the form below, or email  We offer a sliding scale fee structure and complimentary phone consultations.

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“When you have exhausted all possibilities, remember this - you haven’t.”
— Thomas Edison